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Introducing Snapfix Guest Communications

It's 11pm. A guest in Room 104 is out of towels. They pick up the room phone, which they've never used before, and wait. No answer. They try again. Still nothing. Now they're ...

DATE 12 Aug 2026

READ TIME 9 min read

AUTHOR Snapfix Team

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12 of 16 sessions

12 of 16 sessions

The First 90 Days of a New Hotel General Manager: A Complete Onboarding Guide

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12 Minute Read

Team & Operations

The First 90 Days of a New Hotel General Manager: A...

Stepping into a hotel general manager role for the first time, or moving into a new property as an experienced GM, is on...

17 Jul, 2026

Why Short-Staffed Hotel Teams Spend More Time Chasing Than Fixing

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8 Minute Read

Team & Operations

Why Short-Staffed Hotel Teams Spend More Time Chasing Than...

There is a scene that plays out across hotel properties every single day. A maintenance engineer finishes one job, walks...

06 May, 2026

21 Languages, One Platform: How Snapfix Keeps Hotel Teams Connected Everywhere

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5 Minute Read

Team & Operations

21 Languages, One Platform: How Snapfix Keeps Hotel Teams...

Walk into the back-of-house of almost any hotel today, and you'll find a team that speaks four, six, maybe eight differe...

17 Apr, 2026

Inside Hospitality's Staffing Challenge: The Pressures Facing Teams Today

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4 Minute Read

Team & Operations

Inside Hospitality's Staffing Challenge: The Pressures...

Ask any hotel GM what keeps them up at night. Staffing is usually near the top of the list. Not because they haven't tri...

05 Mar, 2026

How to Create SOPs That Actually Get Followed by Your Hotel Team

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10 Minute Read

Team & Operations

How to Create SOPs That Actually Get Followed by Your Hotel...

Every hotel has standard operating procedures (SOPs). But let’s be honest, how many of them actually get followed proper...

30 Jul, 2025

How to Eliminate Communication Breakdowns in Hotel Teams

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9 Minute Read

Team & Operations

How to Eliminate Communication Breakdowns in Hotel Teams

In the fast-paced world of hospitality, efficient communication keeps everything running smoothly. From housekeeping to ...

07 Jul, 2025

Hotel Onboarding Tips: How To Train Staff Fast & Effectively

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5 Minute Read

Team & Operations

Hotel Onboarding Tips: How To Train Staff Fast & Effectively

Introduction: The Onboarding Time Crunch Every hotelier knows the intense pressure leading up to peak season. Whether it...

07 May, 2025

Cross-Department Collaboration in Hotel Maintenance: Lessons from Luxury Properties

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9 Minute Read

Team & Operations

Cross-Department Collaboration in Hotel Maintenance:...

Luxury hotels operate in a fast-paced, highly competitive environment where excellence is the baseline expectation. To m...

23 Jan, 2025

Reducing Language Barriers: Creating an Inclusive Hospitality Workplace

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8 Minute Read

Team & Operations

Reducing Language Barriers: Creating an Inclusive...

In the world of hospitality, effective communication is essential for running a smooth operation and providing exception...

15 Jan, 2025

The importance of “Walking the Floor” for Hotel Managers

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4 Minute Read

Team & Operations

The importance of “Walking the Floor” for Hotel Managers

As a hotel manager, it is your responsibility to oversee various aspects of the hotel's daily operations. This may inclu...

16 Jun, 2023

Why You Shouldn't Use Whatsapp for Business

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6 Minute Read

Team & Operations

Why You Shouldn't Use Whatsapp for Business

Although WhatsApp was created as a social chat app, many companies use it for day-to-day business. The reason being that...

10 Jan, 2023

Motivation Theories — A Key to Effective Teamwork

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7 Minute Read

Team & Operations

Motivation Theories — A Key to Effective Teamwork

Being a leader is an exciting endeavor with many challenges critical to a team's success or failure. A considerable part...

13 Dec, 2022

Introducing Snapfix Guest Communications

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