Connect Stayntouch to Snapfix for real-time room status and smarter housekeeping

Snapfix syncs directly with Stayntouch so every room status change appears instantly for housekeeping, maintenance and front desk.

Your housekeeping schedule is built automatically from Stayntouch each morning, so rooms get cleaned in the right order and guests check in sooner.

Connect Stayntouch to Snapfix

Without Stayntouch connected, every room update relies on a phone call or a radio message

01.

Front desk waits to hear when rooms are ready

A room is cleaned, but reception only finds out when housekeeping radios down or picks up the phone.

The result: Guests wait in the lobby for rooms that are already ready, and the stay starts with a bad first impression.

02.

Room status gets entered twice and falls out of sync

The same update is typed into Stayntouch and again into the housekeeping sheet, and by mid-morning the two no longer match.

The result: Teams work from conflicting information, rooms get missed or cleaned twice, and nobody trusts the board.

03.

Housekeeping plans fall apart with every late checkout

A late checkout or a DND means the housekeeping manager has to redo the board by hand, often more than once a day.

The result: Hours go into replanning instead of supervising, and priority rooms slip while attendants wait for new instructions.

04.

Maintenance can’t tell which rooms are free

Without live status, the maintenance team knocks on doors or calls reception to find an empty room to work in.

The result: Repairs get pushed back, rooms stay out of order longer, and guests get disturbed by teams arriving at the wrong time.

With Stayntouch connected, every team sees every room’s status live on their phone

Every AI feature in Snapfix exists to remove one specific barrier that slows a hotel team down. Not to replace the team. Not to add a new tool to learn.

Just to take the manual part out of a job that already exists.

Housekeepers know which rooms to clean next

Checkouts, priorities and DNDs appear as they happen, so attendants move straight to the rooms that need them.

Maintenance knows when rooms are free to fix

Vacant and out-of-order rooms are visible in real time, so repairs happen between stays without disturbing guests.

Front desk gives guests accurate answers

Reception sees the moment a room is ready, so guests get a real ready time instead of a guess.

Early check-ins become something you can offer

When a room is ready early, the front desk can offer the guest an early check-in on the spot.

Managers see progress across every floor

Housekeeping and operations managers can see where things are falling behind from their phone, without walking the corridors to find out.

What guests say is heard.

A recurring complaint gets flagged automatically — no one has to read every review.

RECURRING THEME

4 MENTIONS

“Lobby WiFi kept dropping”

Google 2 MENTIONS

Booking.com 1 MENTION

TripAdvisor 1 MENTION

Task created · Network · assigned to IT.

Your housekeeping plan builds itself from Stayntouch every morning

Snapfix reads arrivals, departures, stayovers and guest flags from Stayntouch and turns them into the day’s housekeeping plan before the shift starts.

The board is ready when your team arrives

Tasks are generated straight from Stayntouch each morning, giving managers back the hour they used to spend building the plan by hand.

Changes are handled as they happen

Insurers increasingly look past the policy to the operator behind it, and a proven record of ongoing compliance is exactly what they price a better rate against.

Priority rooms go to the top of the list

VIPs, early arrivals and same-day turnarounds are flagged automatically, so they’re cleaned first.

Attendants only go where they’re needed

Occupied and already-cleaned rooms drop off the list, so time goes into cleaning instead of checking doors.

No more missed or double-cleaned rooms

Everyone works from the same live list, so nothing falls between attendants or shifts.

Less overtime at the end of the day

When the plan adjusts automatically, rooms don’t pile up into a late-afternoon rush.

New staff get up to speed faster

Attendants follow a clear list on their phone instead of relying on handwritten sheets or memory.

RECURRING THEME

4 MENTIONS

“Lobby WiFi kept dropping”

Google 2 MENTIONS

Booking.com 1 MENTION

TripAdvisor 1 MENTION

Task created · Network · assigned to IT.

What connecting Stayntouch to Snapfix means for your hotel

More rooms to sell

Rooms back on sale sooner. Out-of-order rooms are fixed and returned to inventory faster, so fewer rooms sit empty on busy nights.

No clean rooms left unsold. Rooms marked dirty that are actually clean get released straight away, instead of waiting on an out-of-date board.

Early check-ins on demand. When rooms are ready ahead of time, the front desk can offer early arrival as a service guests remember.

A better guest experience

Shorter lobby waits. Guests get their room as soon as it’s ready, removing one of the most common complaints at check-in.

Fewer interruptions. Housekeeping and maintenance stop knocking on occupied rooms, so guests aren’t disturbed during their stay.

Better reviews. A smooth arrival and an undisturbed stay are exactly what guests mention when they leave a review.

More time back for your team

Less time on the radio and phone. Status updates happen automatically, so teams stop chasing each other for answers.

Better use of every shift. Attendants are directed to the right rooms in the right order, so labour goes into cleaning instead of walking floors.

No double entry. Status is entered once and shared everywhere, removing the admin of keeping two systems in line.

More control for managers

A clear record of every room. Managers can see when each room was cleaned, inspected or fixed, and by whom.

The same process at every property. Groups can run housekeeping the same way across hotels, whatever the shift or team on duty.

Don't see your system?
Ask us anyway.

If it's a signal that should trigger an operational action — an inventory alert, a procurement update,
an RMS forecast — there's a good chance our open API connects to it.

Talk to our team

What is a PMS integration?

It connects your property management system directly to Snapfix, so room status, occupancy, and reservations sync automatically instead of being entered twice.

What are the benefits of integrating Snapfix with my PMS?

Real-time room status for housekeeping and maintenance, automated tasks from front desk reports, and faster turnover.

Can Snapfix create tasks from IoT sensors or a BMS?

Yes. A threshold breach creates a task automatically and assigns it to the right team.

Can Snapfix connect to guest reviews?

Yes, through our integration with MARA Solutions.

What if my system isn't on the list?

Snapfix has an open API. Talk to our team; if it's a source of operational signal, there's a good chance we can connect to it.

How long does setup take?

Fast, often within minutes, for our native PMS partners. Custom API integrations depend on complexity, and our team scopes it with you directly.

See Snapfix working with Stayntouch

Tell us about your property and we’ll show you how Snapfix runs alongside Stayntouch, using your own room types and housekeeping setup.

✓ Live room status for every team
✓ Housekeeping plans built automatically
✓ Faster room turnaround
✓ Shorter check-in waits
✓ Rooms back on sale sooner
✓ No double entry between systems

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Supported Single Sign On (SSO)

Talk to us about your integration requirements.

Oracle OPERA Cloud Guestline Cloudbeds IQware HotSoft RMS Cloud AutoClerk Cenium Hotelogix Innfinity StayNTouch Jonas Chorum Maestro PMS Megasys Hospitality Skyware Systems Mews RoomKeyPMS Agilysys MARA Solutions Skentel IMS Honeywell Siemens Bosch IBM

Snapfix and Stayntouch Integration

The most common questions we get about connecting Snapfix with your PMS, BMS, IoT systems and other hotel technology. Anything else, we'll cover it live.

Book a demo

Talk to support

Does Snapfix integrate with Stayntouch?

Yes. Snapfix connects directly to Stayntouch, so room status and guest data sync automatically and every team works from the same live information.

What data syncs between Stayntouch and Snapfix?

Room status, occupancy, arrivals, departures and guest flags such as VIPs and DNDs.

How does the Stayntouch integration help housekeeping?

Snapfix builds the daily housekeeping plan from Stayntouch data and updates it in real time when checkouts, arrivals or DNDs change, so managers spend less time planning and rooms are ready sooner.

How does connecting Stayntouch to Snapfix increase revenue?

Rooms are cleaned and repaired faster, so they go back on sale sooner, and the front desk can offer early check-ins when rooms are ready ahead of time.

What happens when a guest checks out late or sets DND in Stayntouch?

The change appears in Snapfix straight away and the housekeeping plan rebalances automatically, so attendants are redirected without anyone rebuilding the schedule.

Can the front desk see when a room is ready?

Yes. The moment housekeeping marks a room ready in Snapfix, reception can see it, so guests can be checked in, or offered an early check-in, without a call to housekeeping.

Can maintenance see which rooms are empty?

Yes. Maintenance can see vacant and out-of-order rooms in real time, so repairs are scheduled between stays and rooms go back on sale sooner.

Does my team need to change how they use Stayntouch?

No. Your front desk keeps working in Stayntouch as normal, and Snapfix picks up the changes in the background.

What do I need to connect Stayntouch to Snapfix?

Just let us know you use Stayntouch when you book your demo. Our team handles the connection with you and walks your team through getting started.