Speakers.
Lonny Wolfe
CEO at The Art of Housekeeping
Lonny Wolfe is an award-winning hospitality consultant and operations leader with over 25 years of experience transforming housekeeping and hotel operations.A former General Manager and turnaround specialist for leading brands including Hilton, Marriott, Hyatt, Lonny is the founder of The ART of Housekeeping — a hands-on framework designed to redefine housekeeping standards and elevate guest satisfaction across every level of hotel operations.
Recognised as one of the 25 Most Inspirational Executives in Travel & Hospitality and a Top 50 Social Media Influencer in Hospitality, Lonny is known for his no-nonsense, results-driven approach that blends tough love with deep respect for the craft of hospitality.
His passion and decades of real-world experience make him the perfect voice to explore how hotels can put housekeeping at the heart of their success.
Darragh Morley
Marketing Executive at Snapfix
Darragh Morley is a marketing professional with over four years of experience in SaaS and hospitality technology. As Marketing Executive at Snapfix, he collaborates with hotel teams and industry partners to create practical, value-driven resources; from case studies and webinars to educational guides that help hoteliers improve operations and elevate performance.As host of How to Put Housekeeping at the Heart of Hotel Success, Darragh will lead the conversation with Lonny Wolfe, uncovering how hotels can empower their housekeeping teams to drive guest satisfaction, stronger reviews, and long-term profitability.
Snapfix is just stupid simple. Red, yellow, green and that's it. Everybody's got a driver's license, so everybody already knows what that means. It's a big part of why adoption across every department has been so fast; and with the photos, the system doesn't care what language your team speaks, and that’s so important in hospitality.
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"It didn't take more than half a day to configure Snapfix to our liking. The team was quick to help, but honestly, we could have done it ourselves. It was that easy."