Speakers.
Brett Robbins
CEO at Snapfix
Brett Robbins has spent the last coupe of years working closely with hotel operators to understand where things break down in day-to-day operations, and what it actually takes to fix them. As CEO of Snapfix, he's seen firsthand how the gap between a guest expectation and a team's ability to deliver it is almost always an operational problem.
Brett will share what he's learned from hotels that are getting this right, and where most properties still have room to close the loop.
Denis Ahern
CEO of IMS connect
Denis Ahern is CEO of IMS connect by ASK4, a hospitality technology provider focused on connectivity, guest technology, and energy management. With a focus on helping hotels navigate an increasingly connected technology landscape, Denis brings a practical perspective on how technology can improve both guest experiences and hotel operations. He is also the host of Hotel Tech Unwrapped, where he speaks with hospitality technology leaders about the ideas and innovations shaping the industry.
Snapfix is just stupid simple. Red, yellow, green and that's it. Everybody's got a driver's license, so everybody already knows what that means. It's a big part of why adoption across every department has been so fast; and with the photos, the system doesn't care what language your team speaks, and that’s so important in hospitality.
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"It didn't take more than half a day to configure Snapfix to our liking. The team was quick to help, but honestly, we could have done it ourselves. It was that easy."