Lonny Wolfe is an award-winning hospitality consultant and operations leader with over 25 years of experience transforming housekeeping and hotel operations.
A former General Manager and turnaround specialist for leading brands including Hilton, Marriott, Hyatt, Lonny is the founder of The ART of Housekeeping — a hands-on framework designed to redefine housekeeping standards and elevate guest satisfaction across every level of hotel operations.
Recognised as one of the 25 Most Inspirational Executives in Travel & Hospitality and a Top 50 Social Media Influencer in Hospitality, Lonny is known for his no-nonsense, results-driven approach that blends tough love with deep respect for the craft of hospitality.
His passion and decades of real-world experience make him the perfect voice to explore how hotels can put housekeeping at the heart of their success.
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Darragh Morley is a marketing professional with over four years of experience in SaaS and hospitality technology. As Marketing Executive at Snapfix, he collaborates with hotel teams and industry partners to create practical, value-driven resources; from case studies and webinars to educational guides that help hoteliers improve operations and elevate performance.
As host of How to Put Housekeeping at the Heart of Hotel Success, Darragh will lead the conversation with Lonny Wolfe, uncovering how hotels can empower their housekeeping teams to drive guest satisfaction, stronger reviews, and long-term profitability.
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Brocket Hall Estate
“Snapfix has brought about a significant transformation in the way we manage our properties. With its user-friendly platform, we can now easily streamline our daily tasks, assign responsibilities, and communicate seamlessly across teams—leading to a noticeable boost in our efficiency and productivity levels.”
InterContinental
"Snapfix is great for our hotel's maintenance and cleaning tasks. Using photos for communication is so easy and efficient for our team. I recommend Snapfix highly to any hotelier."
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Highway West Vacations
“There are few software solutions in hospitality that qualify as easy wins, but Snapfix is definitely one of them.”
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Eccles Hotel
“Snapfix has brought about a significant transformation in the way we manage our properties. With its user-friendly platform, we can now easily streamline our daily tasks, assign responsibilities, and communicate seamlessly across teams—leading to a noticeable boost in our efficiency and productivity levels.”
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Skyview Bangkok
“Snapfix has become an integral part of our operations. We've rolled it out across every department, and the transparency, data, insights, productivity, and process improvements have been nothing short of remarkable. Most importantly, it's had a significant positive impact on our guest experience.”
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