At Snapfix, we are excited to announce our strategic partnership with ResNexus, a trusted leader in property management and reservation software for the hospitality industry. ResNexus provides hoteliers, bed and breakfasts, campgrounds, and glamping sites with an award-winning solution to take direct bookings, manage OTA channel reservations, automate guest communication, and optimize business operations.
Our independent and complementary platforms work side by side to support hospitality teams in their daily operations. ResNexus ensures a smooth guest experience, from reservations and automated marketing to check-in and beyond. Snapfix simplifies maintenance, work orders, team collaboration, and task management - all with the ease of a photo-based, to-do list approach that keeps teams organized and accountable.
Tractors & Cream’s Success with Snapfix & ResNexus
Tractors & Cream is a family-friendly glamping site offering luxury safari tents and cozy accommodations in the UK countryside. A ResNexus user with over 15 years of hospitality experience, Vicki Jones, owner of Tractors & Cream, understands the daily challenges of running a business and provides firsthand insight into how Snapfix has transformed her operations. Her biggest takeaway? “Why didn’t we think of this before?”
Like many small hospitality businesses, Tractors & Cream relied on a mix of WhatsApp messages, notes apps, and paper lists to track tasks. But these informal systems weren’t built for collaboration - only individuals had access to their personal notes, messages got lost in long chat threads, and handwritten reminders were easily forgotten.
“Everything was done ad hoc,” said Vicki. There was no prioritization, no one was personally assigned tasks or deadlines, and procrastination or busy schedules took over. Lost and found items, maintenance issues, and guest requests were not properly tracked, leading to missed tasks and unnecessary stress. Without a structured system, problems often slipped through the cracks.
Everything changed when Vicki and her team started using Snapfix. The intuitive system clicked immediately. Everyone was excited - the staff morale improved, accountability increased, and the team started taking real ownership of their tasks. “It has revolutionized the way we have been working,” said Vicki. “Just to be able to have the staff know what’s going on and us all be on the same page has been revolutionary.”
Now, maintenance issues, guest requests, and even lost and found items (like a pair of gold earrings that Vicki has successfully arranged to return) are logged in one centralized place. Tasks are prioritized, assigned, and completed efficiently, eliminating procrastination and last-minute scrambling.
Vicki and her team never actively searched for a solution like Snapfix because she was too caught up with hectic day-to-day challenges. But now, she can’t imagine going back. Snapfix has revolutionized the way Tractors & Cream operates, bringing clarity and accountability. With an easy-to-use, visual system in place, they can now proactively manage maintenance rather than constantly reacting to problems.
A huge thank you to the ResNexus team for hosting an insightful webinar showcasing how our two solutions complement each other. Watch the recorded webinar to learn more or contact us to get a demo of Snapfix or ResNexus.
We are excited about this collaboration and look forward to helping more hospitality businesses streamline their operations, reduce stress, and improve efficiency. Stay tuned for more success stories as we continue working alongside ResNexus to support the industry!
