Housekeeping & Maintenance
Empower everyone on your team to become the Hotel's eyes and ears by easily reporting and resolving issues or guest requests using the universal language of photos, messages and traffic lights, simply by using their mobile phone.
Inspections & Fire Safety
Ensure all your equipment maintenance, health & safety checks, and cleaning checks are carried out on schedule and on time. Your inspections & fire walks are now being completed with accountability and a full audit trail. Use NFC smart tags for proof of location.
Lost & Found
A well organised Lost & Found process helps to drive guest satisfaction. With Snapfix you can keep track of all items that are found in your property. Add images so that it is easy recognisable for your guests and staff. Include additional information such as the location where it was found and where the item currently is stored. Mark the item yellow when the guest is contacted and green when it is returned.
Web form with QR code
Anybody can use the QR code-enabled web form to submit issues via their smartphone. Simply scan the code to access the form, add a photo and submit the issue. Your team can then take action on the issue in Snapfix. A perfect solution for staff or guests who do not have a Snapfix account.
Reporting & Analytics
Track all the work carried out, and know the status of each task, piece of equipment and safety-checks in real-time and with a full audit trail.
Try Snapfix and save an hour a day. Every day.
No more "I Forgot".
Hotel teams use Snapfix for:
- Fire, Security & Duty Manager Walks
- Reactive & Planned Maintenance
- SOP’s, Brand & Quality Compliance
- Room Condition Surveys
- Guest Requests
- Lost & Found
- Team Announcements, Communication and much more
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Nail your First-Time-Fix-Rate
No more forgotten tasks. Reduce risk of slips, trips and falls. Facilities and maintenance teams get tasks done faster using photos.
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Put a smile on your guest’s face.
Solve the problem of Lost & Found. Allow your team to share items, save time and improve the guest experience.
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Simplify guest requests.
Guests contact reception who simply record a request, team responds immediately. Happy guests.
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Deeper insights and visibility into your hotel.
Use the dashboard and reports to monitor your team’s performance and identify areas for optimisation.
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