Snapfix-CMMS, Hospitality, Property, Facilities & Maintenance Software

Eco-Friendly Hotels: How Preventive Maintenance Aligns with Green Certifications

Written by Paul McCarthy | Feb 4, 2025 9:00:00 AM

 

As the global hospitality industry pivots towards sustainability, eco-friendly hotels have become more than just a trend, they are almost an expectation. Modern travelers are increasingly seeking accommodations that reflect their environmental values, with 76% of travelers saying they want to travel more sustainably over the next 12 months. For hotels, this means finding tangible ways to demonstrate a commitment to sustainability. One approach to this is earning recognised certifications that are awarded for undertaking and completing sustainable initiatives. 

 

One of the most impactful and often overlooked strategies is preventive maintenance. When implemented effectively, preventive maintenance doesn’t just ensure operational efficiency; it also plays a critical role in aligning with green certifications such as LEED (Leadership in Energy and Environmental Design), Green Key, and EarthCheck.

 

As hoteliers, it is important to understand the relationship between preventive maintenance and sustainability, and how it can position your property as an eco-friendly leader in the hospitality industry. It is also important to highlight these once fulfilled as 73% of travelers are more likely to choose accommodation providers that advertise their sustainability practices.

 

Understanding Green Certifications in Hospitality

Green certifications validate a property’s commitment to sustainable practices. They set measurable standards for energy efficiency, water conservation, waste management, and overall environmental impact. These can vary by country or region but some are also recognised internationally and many serve the same purpose.

Here are some key certifications:

  1. • LEED: Leadership in Energy and Environmental Design is a set of rating systems for the design, construction, operation, and maintenance of green buildings. This certification that is recognised worldwide, was developed by the U.S. Green Building Council to help people be more environmentally responsible. It is one of the most sought-after sustainability certifications globally.

• LEED focuses on energy-efficient buildings and sustainable design. Properties certified by LEED save an average of 25% in energy costs and have 19% lower maintenance costs than conventional buildings.

 

 

By incorporating sustainable practices required for a LEED certification, such as energy-efficient guest rooms or renewable energy sources, these properties reduce operational costs while creating a healthier and more attractive environment for guests.

  1. 1. Green Key: This is an internationally recognized eco-certification program designed specifically for the hospitality and tourism industries. Managed by the Foundation for Environmental Education, this program highlights hotels, resorts, and other tourism establishments that demonstrate a strong commitment to environmental practices. 
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More than 6,000 hotels and other establishments in 70+ countries are Green Key certified. It assures guests that certified establishments, such as hotels, campsites, and restaurants, meet strict eco-friendly criteria through rigorous documentation and audits.

 

There is strong emphasis on eco-friendly operations, targeting water use, waste management, and staff training.

  1. 2. EarthCheck:  This is another globally recognized, science-based program that benchmarks sustainability metrics and promotes continuous improvement in energy efficiency, water conservation, and waste reduction. It helps hotels track environmental performance and adopt practices that minimize their carbon footprint. 

One of the key strengths of EarthCheck is its emphasis on continuous improvement. Hotels are not only assessed based on their current sustainability practices but are also encouraged to set and achieve more ambitious goals over time. This fosters a culture of ongoing environmental responsibility and supports long-term sustainability objectives.

 

EarthCheck Certification helps hotels meet global sustainability directives, attract clients, and reduce operating costs, all while maintaining quality. Beyond business benefits, it enables companies to demonstrate leadership in climate action, positively impact local communities, and align with the growing demand for sustainable tourism, ensuring long-term environmental preservation.

  • 3. Ecosmart Greenage:  Ecosmart Greenage is differentiated by its holistic approach to sustainability, integrating environmental management systems with a focus on resource efficiency and operational sustainability. Unlike other certifications, it emphasizes a customized roadmap for each property, tailored to their specific environmental impact and local regulations. 

Ecosmart Greenage also incorporates advanced monitoring tools that track real-time data on energy, water, and waste, enabling properties to make immediate adjustments and continuously improve. The program’s emphasis on employee engagement and staff training further sets it apart, ensuring that sustainability becomes deeply embedded in daily operations. This certification is ideal for businesses seeking a more hands-on, results-driven sustainability program with a strong focus on both long-term improvements and immediate, measurable outcomes.

 

Green certifications demonstrate a hotel’s commitment to sustainability, offering benefits such as reduced operating costs, enhanced guest appeal, and long-term environmental improvements. Certifications like LEED, Green Key, EarthCheck, and Ecosmart Greenage validate eco-friendly practices in energy efficiency, water conservation, and waste management while encouraging continuous improvement and employee engagement. These certifications help hotels meet growing consumer demand for sustainable tourism, differentiate themselves in the market, and align with global sustainability goals.

 

 

 

The Role of Preventive Maintenance in Sustainability

Preventive maintenance refers to the routine inspection, upkeep, and repair of equipment and infrastructure to prevent breakdowns and inefficiencies. It’s a proactive approach that minimizes resource wastage, extends the lifespan of assets, and reduces the environmental footprint. Let’s dive into specific areas where preventive maintenance supports sustainability.

 

1. Energy Efficiency

Heating, ventilation, and air conditioning (HVAC) systems account for a significant portion of energy consumption in hotels. Poorly maintained systems can lead to excessive energy use and increased greenhouse gas emissions.

  • How Preventive Maintenance Helps:
    • • Regularly cleaning filters and inspecting ductwork improves airflow and reduces energy consumption.
    • • Ensuring thermostats are calibrated avoids overcooling or overheating rooms.
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A study by the U.S. Department of Energy found that properly maintained HVAC systems can reduce energy use by 15-20%. Additionally, implementing a building management system (BMS) to monitor HVAC performance can further optimize energy use, reducing costs and emissions.

 

2. Water Conservation

Water is one of the most precious resources, and hotels use vast amounts daily for guest services, cleaning, and landscaping. Leaks and inefficient fixtures can result in significant wastage.

  • How Preventive Maintenance Helps:
    • • Regularly inspecting plumbing systems can quickly identify and fix leaks, which, according to the EPA, waste nearly one trillion gallons of water annually in the U.S. alone.
    • • Upgrading to water-efficient fixtures such as low-flow toilets and aerated faucets ensures compliance with green certification standards.
    • • Landscaping maintenance, such as checking irrigation systems for leaks, also contributes to water conservation efforts.
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3. Waste Management

From food waste in restaurants to discarded amenities, hotels produce large volumes of waste. Inefficient systems or poorly maintained equipment can exacerbate this issue.

  • How Preventive Maintenance Helps:
    • • Regular checks on kitchen equipment, such as refrigerators and dishwashers, ensure they operate efficiently, reducing food spoilage and energy waste.
    • • Properly maintained waste disposal systems streamline recycling efforts, ensuring compliance with certification standards.
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A report by the World Wildlife Fund (WWF) highlights that nearly 40% of all food we produce is wasted. By maintaining equipment that supports portion control and storage, hotels can significantly reduce waste.

 

4. Equipment Longevity

Replacing equipment prematurely due to wear and tear not only strains budgets but also contributes to landfill waste and resource depletion. Preventive maintenance extends the lifecycle of assets, reducing the need for replacements.

  • How Preventive Maintenance Helps:
    • • Routine inspections identify issues early, preventing costly breakdowns.
    • • Consistent care for laundry machines, elevators, and boilers keeps them running efficiently for years.

Extending the life of equipment through preventive maintenance can reduce expenditure, enabling hotels to reallocate funds toward other sustainability initiatives.

 

Aligning Preventive Maintenance with Certification Criteria

Green certifications often include specific requirements related to the efficient use of energy, water, and materials. Here’s how preventive maintenance helps meet those criteria:

  1. • Energy Benchmarking: Certifications like LEED require hotels to monitor and benchmark energy use. Preventive maintenance ensures systems operate at peak efficiency, reducing energy consumption and meeting these benchmarks.
  2. • Water Efficiency Standards: Regular plumbing inspections and fixture upgrades meet water efficiency goals outlined in certifications like EarthCheck. 
  3. • Waste Reduction Plans: Properly maintained waste systems align with Green Key’s waste management criteria, minimizing landfill contributions.
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Case Study: Preventive Maintenance in Action

Wren Urban Nest, Dublin

As the first net zero carbon hotel in Ireland, Wren Urban Nest is highly focused on sustainability and has implemented engineering equipment that requires specialized care, making reactive and preventative maintenance crucial to the hotel’s success.

 

The team at Wren Urban Nest is passionate about the environment and believes in taking steps towards a better planet. Wren Urban Nest has been recognized for its commitment to sustainability, winning the best energy achievement award in tourism and entertainment at the Business Energy Awards 2023 and named a winner in the energy in buildings category of the 2022 SEAI Energy Awards.

 

The entire Wren team uses Snapfix on their mobile devices to report, track, and complete issues faster and schedule planned maintenance to prevent future issues. The introduction of  Snapfix has seen a dramatic decrease in negative online reviews from maintenance issues.

 

Read the full case study here.

 

 

Actionable Steps for Hotels

  1. • Develop a Maintenance Schedule: Create a calendar that outlines routine inspections for critical systems. Apps and software tools, such as Snapfix, can help automate reminders and track progress.
  2. • Invest in Training: Equip staff with knowledge on sustainable maintenance practices. Offer workshops and certifications to ensure compliance with green standards.
  3. • Leverage Technology: Utilize digital tools to streamline maintenance tasks, ensuring nothing falls through the cracks. Internet of Things (IoT) devices can provide real-time monitoring for critical systems.
  4. • Collaborate with Green Experts: Partner with consultants to align your maintenance strategy with certification requirements. Industry experts can identify gaps and recommend tailored solutions.
  5. • Monitor and Report: Continuously measure your preventive maintenance outcomes. Share these metrics with stakeholders and include them in marketing efforts to attract eco-conscious travelers.

 

Conclusion

Preventive maintenance is more than a cost-saving measure; it’s a cornerstone of sustainability in the hospitality industry. By integrating it into your operations, you not only reduce your environmental impact but also enhance your eligibility for prestigious green certifications. These certifications, in turn, attract eco-conscious travelers and position your property as a leader in the green hospitality movement.

 

The path to sustainability isn’t always easy, but with preventive maintenance as a guiding strategy, it’s achievable—and the planet will thank you for it.

 

Are you ready to take the next step in your hotel’s sustainability journey? Embrace the power of preventive maintenance and lead the way in eco-friendly hospitality.